Returns & Exchanges

At ShopStarTrek.com, your satisfaction is our top priority. If you are not completely satisfied with your purchase, you may return or exchange eligible items within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Print Your Label

Download and print the prepaid shipping label provided by the portal and securely package your items in their original condition.

3

Drop Off Package

Affix the return label to your package and drop it off at any authorized carrier location or schedule a pickup.

4

Receive Refund

Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing